Fundamentals of Leadership and Management (2 days)

4.811

Course Code: LD101
Delivery Method: On-site Workshop
Targeted Audience: Managers, Team Leaders, Supervisors, Emerging leaders

In Merit's "Fundamentals of Leadership and Management" workshop, current and rising managers learn the critical leadership issues and skills needed to succeed in today's challenging business world.

Emphasizing the importance of leadership style and techniques, participants learn to identify the situation and the needs of the follower as well as behaviors associated with outstanding leadership. The workshop focuses on the charismatic and emotion-based elements of leadership and how to solve challenging problems in their sphere of influence.

Strategic Thinking and Decision-Making (2 days)

4.536

Course Code: LD201
Delivery Method: On-site Workshop
Targeted Audience: Managers, Team Leaders, Supervisors, Emerging leaders, Employees at any level

Sound decision-making and problem-solving skills are key to organizational success. Modern psychology is studying the processes at work in our complex and sophisticated brain, and has identified common errors in thinking, shortcuts used in the critical thinking process that can lead to errors, and cognitive biases that influence our decisions without our knowledge. But how do you navigate through the though process before arriving at a decision or solution? This workshop is designed to help participants improve their critical thinking and problem solving processes while focusing on applying these new skills to workplace challenges and making better decisions.

Managing Organizational Change (2 days)

Course Code: LD202
Delivery Method: On-site Workshop
Targeted Audience: Executives, Managers, Team Leaders, Supervisors, Emerging leaders

In today's dynamic business environment, organizations must continually evolve and change to meet the demands of the marketplace. Not only are managers at the forefront of the change process, they are subject to the impact of changes taking place. This course is designed to guide managers through the organizational change process, provide them with techniques to guide their teams through the turbulence, and help them overcome resistance to change.

Performance Management (2 days)

Course Code: LD203
Delivery Method: On-site Workshop
Targeted Audience: Managers, Team Leaders, Supervisors, Emerging leaders

Managing employee performance is a critical responsibility which drives organizational performance. It is one of the most important elements of a manager's job. A manager/supervisor has the responsibility to clearly communicate performance goals and objectives to each of their employees. Once communicated, s/he has the responsibility to follow through, to determine if objectives are being met, and to provide ongoing feedback to maintain positive behavior or correct inappropriate behavior. Managers are taught how to direct employees? performance to align with the organization's values and goals. They are taught to demonstrate positive efforts to assist their employees in succeeding on the job.

Coaching Your Team to Success (1 day)

Course Code: LD204
Delivery Method: On-site Workshop
Targeted Audience: This course is ideal for leaders in organizations at all levels including Managers, Team Leaders, Supervisors and Emerging leaders.

This workshop teaches the fundamentals in coaching in order to achieve improved employee performance. Managers who are coaches benefit from the coaching models that they will learn in this program. We focus on how to retain, engage and motivate employees to do quality work. This workshop introduces the GROW model (Goals, Reality, Options and Way Forward), a proven approach for novice coaches. Content will also adapt principles from the Co-Active Coaching model and Cranes' Results Cycle.

Innovation and Creativity (1 day)

Course Code: LD301
Delivery Method: On-site Workshop
Targeted Audience: Anyone interested in improving their innovation and creativity skills

Participants learn and apply the behaviors and creative thinking skills that lead to new solutions for personal and organizational performance. Following Design Thinking processes, participants learn how to use innovative methodologies to resolve issues and shift their "frame of reference" to consider possibilities and insights from others. Learners embrace intelligent risk taking, experimentation, challenging the norm, delivering new solutions with agility, and the seven desirable characteristics that enhance creativity.

Strategic Planning (1 day)

4.485

Course Code: LD302
Delivery Method: On-site Workshop
Targeted Audience: Leaders and management teams that wish to develop strategic plans for their organization.

Leaders and experts agree that strategic planning is a critical component of good management and governance. It helps assure that an organization remains responsive and relevant to the needs of its stakeholders, and contributes to organizational growth. Strategic planning facilitates new program development and provides a basis of monitoring progress, assessing results and evaluating its impact. It enables an organization to look into the future in a systematic way. This workshop helps the leadership team set policies and goals that will guide the organization, providing a clear focus to the management team and staff.

Building High-Performing Teams (1 day)

4.53

Course Code: LD303
Delivery Method: On-site Workshop
Targeted Audience: Managers, Team Leaders, Supervisors, Emerging leaders, Team Members

More and more of today's business is conducted through teams. Developing individual contributors into a high performing team is even more challenging since many teams are virtual and teams are being asked to do more with fewer resources. Teamwork is even more critical in environments where user requirements and technology change quickly. Teams must be more agile and proactive, responding to the needs of their internal and external stakeholders.

Personality-Based Leadership (1 day)

4.57

Course Code: LD401
Delivery Method: On-site Workshop
Targeted Audience: Managers, Team Leaders, Supervisors, Emerging leaders, Team Members

This program presents an innovative way for participants to understand how four personality styles that have been recognized in multiple cultures effect interactions we have as a leader. Use of the DISC* model is presented in an interactive and memorable way, by associating each of the D I S and C personalities with a unique bird using the Take Flight Learning model. Participants learn about their own style (through personal assessment) and how to recognize and effectively interact with other styles in professional and personal worlds in a fun, interactive way. Participants learn how to tone down overuse of behavioral strengths to be more effective in interactions with others.

*Instructor certified in DISC by Take Flight Learning

Transformational Leadership with 360° Assessment (1 day)

Course Code: LD402
Delivery Method: On-site Workshop
Targeted Audience: Executives, Directors, Managers, Team Leaders, Supervisors

One of today's most popular leadership models in times of change, Transformational Leadership emphasizes intrinsic motivation and "follower" development. It fits the needs of today's work groups that want to be inspired and empowered to succeed in these times of uncertainty. The leader and the followers are bound together in the transformational process as they work to influence their organizations and bring about change, as they themselves grow throughout the process. Studies show that Transformational Leadership creates high performing teams, departments, and organizations - leadership beyond expectations.

Ethics for Leaders (1 day)

Course Code: LD501
Delivery Method: On-site Workshop
Targeted Audience: Executives, Directors, Managers, Team Leaders, Supervisors

Popular press is awash with stories describing ethical meltdowns and how corporate misdeeds have eroded public trust of organizations and their leaders. The study of ethics need not be an academic affair. A practical approach with relevance to the workplace is needed to help regain that lost trust. This seminar examines ethical issues for leaders from a pragmatic, real-world perspective. Special attend is given to international ethical issues and those concerns pertaining to people management. Ethical dilemmas and case studies are an integral component of the seminar.

Handling Employee Performance Problems and Terminations (1 day)

Course Code: LD502
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for executives, managers and supervisors in the private or public workforce that are responsible for employee performance.

Supervisors, managers, and executives all experience challenges in handling performance problems and terminations of those that work for us. This course will teach participants how to face performance problems early and directly and how to communicate with employees professionally while motivating improved performance in those they manage. Participants will role-play counseling and termination interviews to prepare to take these actions when necessary with an employee in their area of responsibility. Increasing skill and comfort with these difficult tasks is a very important aspect of handling these circumstances professionally for the employee and the supervisor.

Excellence in Supply Chain Design and Operation (2 days)

Course Code: LD601
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for executives, managers and practitioners in the private or public workforce that are responsible for supply chain design, planning and operations.

The Excellence in Supply Chain Design and Operation workshop engages participants through computer-based supply chain simulations, game play, team exercises and case studies that reveal the critical factors one must consider when designing and operating a responsive, high performance, world class supply chain. This fast-paced, interactive course, led by Professors Jack Muckstadt and Peter Jackson of Cornell University, provides an understanding of the "Laws of Supply Chain Physics" and the basic principles of flexible, efficient supply chain design and operation.

Emotional Intelligence (4 hours)

4.7475

Course Code: PD101
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their emotional intelligence knowledge and skills.

No doubt technical and task-oriented skills are important to bring to any working environment, but research has proven that real success comes from those who have honed the soft skill of emotional intelligence. No organization is without its ups, downs, and turnarounds, which is why emotional intelligence is an essential aspect for everyone in the workplace. In a world of deadlines, organizational changes, limited resources, and conflicting orders (to name a few stressors), having the ability to control one's emotions and accurately read others' is essential to navigating the unavoidably high-stress environment that often shapes the working world.

Team Excellence (4 hours)

4.6925

Course Code: PD102
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private our public workforce that wish to improve their team building knowledge and skills.

Organizations know that every employee is valuable and contributes unique talents and experience to each project or task at hand. When employees come together as a team, the end result is typically greater success - that is, when members understand how to work collaboratively. Effective collaboration not only helps to increase the quality of results, but also productivity. Team Excellence participants learn to CARE by discovering techniques for effective Communication, maximizing individual Ability, producing Results, and fostering Esprit de corps. Among these techniques, they learn to create synergy, set goals, cultivate accountability, and coordinate effective team building activities, effectively allowing them to achieve high performance.

Situation-Based Leadership (4 hours)

Course Code: PD103
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their leadership knowledge and skills.

In Situation-Based Leadership, participants learn and apply this widely recognized approach to leadership. Emphasizing the importance of leadership style, participants learn techniques to meet the demands of the situation and the needs of the follower. This workshop uses several self-assessments to help the participant gain a better understanding of their personal leadership style and skill-set. Leadership style must be congruent with follower development level to meet the demands of the situation. Selecting and applying the proper leadership style to individuals and teams, greatly improves the odds of success.

Active and Effective Listening (4 hours)

4.46

Course Code: PD104
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their listening and communication skills.

This workshop provides the participant with the critical communication skills necessary to succeed in their personal and work environment. It addresses active listening and provides a solid foundation for effective communications, even in difficult circumstances. We examine the dynamics of effective communication with emphasis on active listening as the vehicle for understanding others.

Conflict Management (4 hours)

4.85

Course Code: PD106
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their conflict management knowledge and skills.

Leading teams, projects, and managing others is very difficult and often accompanied with conflict. Conflict management strategies help the individual to address a wide variety of situations one confronts in the contemporary workplace. The ability to manage individuals through conflict and resolve complex situations is a critical leadership skill. This course is based on the Kilmann model, which is used in several disciplines including conflict management, negotiations and influencing others. An assessment identifies an individual's preferred conflict strategy, thus providing insight into one's character.

Transformational Leadership (4 hours)

Course Code: PD108
Delivery Method: On-site Workshop
Targeted Audience: Executives, Directors, Managers, Team Leaders, Supervisors, Emerging Leaders

Transformational Leadership addresses the charismatic and affective elements of leadership. Participants learn behaviors associated with outstanding leadership and how the four "I's"*, the cornerstones of Transformational Leadership, are used to solve challenging problems and lead positive change in their sphere of influence. One of the most popular leadership models of today, Transformational Leadership emphasizes intrinsic motivation and follower development. It fits the needs of today's work groups that want to be inspired and empowered to succeed in these times of uncertainty - leadership in times of change.

Workplace Ethics (4 hours)

Course Code: PD109
Delivery Method: On-site Workshop
Targeted Audience: Executives, Directors, Managers, Team Leaders, Supervisors, and Employees

Being ethical does not mean following your feelings; feelings can misdirect you. This training program explores how workplace ethics should be developed, how to create the standards and policies that support them, how employees can be trained to follow and support these standards, and how to deal with problems where ethics are concerned.

Time Management (4 hours)

Course Code: PD110
Delivery Method: On-site Workshop
Targeted Audience: Team Leaders, Supervisors, and Employees

Time Management is a workshop designed for professionals who need to organize their work time in order to maximize productivity. Time management will help people prioritize multiple tasks, learn how deal with activities that decrease work efficiency, and develop their own individualized plan to overcome personal procrastination tendencies.

Persuasive Presentations (2 days)

4.914

Course Code: PD201
Delivery Method: On-site Workshop
Targeted Audience: This course is ideal for all personnel in the private or public workforce at any level whose job requires presentation skills.

Persuasive Presentations is a two-day, instructor-led workshop that includes mini-lectures, discussions, case studies, and interactive exercises designed to improve the quality, delivery, and impact of participant's briefings and presentations. Persuasive Presentations is a workshop designed for professionals whose speeches, presentations, briefings and informal talks are expected to be of excellent quality in terms of focus, organization, support and delivery.

First Class Facilitation (2 days)

4.6383333333333

Course Code: PD202
Delivery Method: On-site Workshop
Targeted Audience: This course is ideal for all personnel in the private or public workforce at any level whose responsibilities include meeting management and facilitation.

An instructor-led classroom workshop that includes mini-lectures, assessments, discussions, case studies, and interactive exercises designed to improve the quality, delivery, and impact of participant's meeting management and facilitation skills. The six-step First-Class Facilitation and the Successful Meetings model form the basis for this workshop.

Workplace Writing (2 days)

4.75

Course Code: PD203
Delivery Method: On-site Workshop
Targeted Audience: This course is ideal for all personnel in the private or public workforce at any level.

Writing creates a persona and is critical to effective communications through e-mail, letters and business documents. Workplace Writing is designed to improve an individual's grammar, spelling, word usage and sentence structure. Participants will learn to target their writing style to their audience while maintaining the intention of the written document. They will have an opportunity to review documents, analyze how errors can affect the content of a message and correct writing mistakes to increase the effectiveness of delivering a core thought. By understanding the audience, and analyzing the purpose of the document, participants will improve the effectiveness of their writing.

Workplace Communications (2 days)

4.6591666666667

Course Code: PD204
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their on-the-job communication skills.

Workplace Communications provides the critical communication skills necessary to succeed in the current commercial or public sector environment. Each of the workshop modules addresses key skill areas, and together they provide a solid foundation for effective workplace communication. The workshop is comprised of four sections: Effective Listening, Voice mail, Business Writing, and Giving and Receiving Feedback.

Communicating using DISC (Taking Flight®) (1 day)

Course Code: PD401
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their communication skills.

This program presents an innovative way for participants to understand the four personality styles that have been recognized in multiple cultures, for thousands of years in an interactive and memorable way. It associates each of the D I S and C personalities with a unique bird*. Participants learn about their own style (through personal assessment) and how to recognize and effectively interact with other styles in their professional and personal worlds. The workshop is fun and very interactive. Participants learn how to tone down overuse of behavioral tendencies to be more effective in interactions with others.

Instructor certified in DISC by Take Flight Learning

Healthcare Logistics: Disease and Disaster Pandemic Planning (1 day)

Course Code: PD601
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public sector workforce that wish to improve their healthcare supply chain knowledge and management skills in an emergency response environment.

The Pandemic Influenza Logistics Simulator (PILS) demonstrates the need to plan, create and operate a coordinated command and control system for managing resources in the dynamic, uncertain, highly constrained supply chain that supports the health care system during a pandemic. As the game plays out, local decisions inevitably produce chaotic system behavior and the supply chain systems fail. In subsequent play, visibility of total system demand combined with information sharing reduces inventories while increasing fill rates at the hospitals. The teams are measured across key performance metrics including customer service level, cost and profitability.

Problem Solving with Root Cause Analysis (2 days)

Course Code: PD602
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their problem solving skills.

Problem-solving skills are critical for organizational success. Properly defining a problem, reaching consensus, developing a solution in a team environment, and remedy workplace challenges is often very challenging. This workshop is designed to help participants learn skills, including root cause analysis, to improve their problem-solving processes to make better decisions and remedy workplace challenges.

Project Management Foundations (2 days)

3.0416666666667

Course Code: PM101
Delivery Method: On-site Workshop
Targeted Audience: Novice project managers and anyone interested in PM

This workshop is designed to give the participant the skills and tools to consistently be an effective project manager. The participant will receive guidance through the entire project life cycle, learning to gain "buy-in" from sponsors, create a tactical plan, and manage project scope changes and challenges. The participant will learn how to communicate the appropriate information to the various stakeholders throughout the project life cycle.

Project Management Fundamentals (3 days)

4.7783333333333

Course Code: PM102
Delivery Method: On-site Workshop
Targeted Audience: Novice project managers and anyone interested in PM

This workshop covers the full complement of sub-plans, methods and procedures that span the typical project life-cycle from initiation to project close. It is designed to give the participant the skills and tools to consistently be an effective project manager. Participants will examine the role of the project manager and their involvement in managing the life-cycle of a project through defining task, time management, scheduling, and resource allocation. Each of the ten PMI Knowledge Areas will be covered in the modules that will be presented to the workshop participants.

Project Management with Simulation Executive Overview (1 day)

4.6255555555556

Course Code: PM103
Delivery Method: On-site Workshop
Targeted Audience: This course is ideal for those involved in and managing projects: Novice or advanced project managers, Project team leaders, Project team members, and Senior Managers

In Merit's Project Management with Simulation Executive workshop, the experience of managing projects is brought to life. The project requirements, the resource constraints, timing and budgeting challenges, and the everyday interruptions and sudden changes that emerge, are all included. Using SimulTrain®, a computer-based simulator, it's invigorating, exciting and a bit stressful - but you will be able to apply your learning and team-building skills immediately. Participants always leave the day saying they just didn't realize how great this experience could be. Find out for yourself! There are no words that convey the benefits of this one-day event!

Project Management Foundations with Simulation (2 days)

4.4897058823529

Course Code: PM104
Delivery Method: On-site Workshop
Targeted Audience: Novice project managers and anyone interested in PM

This workshop covers several PM sub-plans, methods and procedures that span the typical project life-cycle from initiation to project close. It is designed to give the participant the skills and tools to consistently be an effective project manager. Participants will examine the role of the project manager and their involvement in managing the life-cycle of a project through defining tasks, time management, scheduling, and resource allocation. The simulation tool is used to reinforce learning.

Project Management Overview with Simulation (3 days)

4.26

Course Code: PM105
Delivery Method: On-site Workshop
Targeted Audience: Novice project managers and anyone interested in PM

This workshop covers the full complement of sub-plans, methods and procedures that span the typical project life-cycle from initiation to project close. It is designed to give the participant the skills and tools to consistently be an effective project manager. Participants will examine the role of the project manager and their involvement in managing the life-cycle of a project through defining task, time management, scheduling, and resource allocation. Each of the ten PMI Knowledge Areas will be covered in the modules that will be presented to the workshop participants. The simulation tool is used to reinforce learning.

Project Management Essentials (1 day)

4.89375

Course Code: PM106
Delivery Method: On-site Workshop
Targeted Audience: Anyone interested in PM

PM Essentials is designed to give participants the skills and tools needed to improve his or her project management (PM) success from kickoff through completion. This is a hands-on workshop where participants learn and apply essential PM techniques to a case study before applying them to their own project. Based on the top reasons that projects fail, the content of this workshop will increase project success. By the end of the day, learners will have a personal project plan workbook ready for immediate application.

PM Fundamentals (12 hours)

Course Code: PM151
Delivery Method: On Demand Education
Targeted Audience: This course is intended for newcomers in project management, junior project managers, members of project teams, and experienced managers who are looking for the theoretical and methodological background.

The e-learning course "PM Fundamentals" is a basic introduction to project management which gives insights in the methods and concepts of project management. With the help of 36 lessons grouped into 9 thematic modules, the learner is introduced step by step to the essentials of project managements, its reasoning as well as its instruments and methods.

PM Advanced (18 hours)

Course Code: PM152
Delivery Method: On Demand Education
Targeted Audience: This course is intended for project managers who would like to complete their knowledge, and project managers who would like to perfect their skills in preparation for a certification.

The e-learning course "PM Advanced" is targeted on senior project managers who already have fundamental knowledge in project management. The course deals with more complex project management methods and instruments.

PM Team Leader (12 hours)

Course Code: PM153
Delivery Method: On Demand Education
Targeted Audience: This course is intended for people who have to manage a project or a team, project managers who have to run complex projects with a variety of stakeholders involved, subject matter specialists who are looking for an introduction to the soft skills needed

The e-learning course "PM Team Leader" introduces to the soft skills that a project managers needs to lead a project team successfully. It gives a good understanding of self-management and team leadership. With the help of video examples, the participants need to evaluate particular situations and to take the decisions. The reactions to the taken decisions immediately show if the counterparts are pleased or not.

Program & Portfolio Management - PMI® Standard 2nd Edition (12 hours)

Course Code: PM154
Delivery Method: On Demand Education
Targeted Audience: This course is intended for senior project managers who would like to complete their knowledge, and program & portfolio managers who would like to prepare for a certification.

The e-learning course Program & Portfolio Management is an interactive course designed for senior project managers who would like to complete their knowledge and for program & portfolio managers who would like to prepare for a certification. The course introduces participants to programs and project portfolios and defines the role of the project management office.

Project Management Scheduling (12 hours)

Course Code: PM155
Delivery Method: On Demand Education
Targeted Audience: This course is intended for project managers who want to specialize in project scheduling and project managers who are preparing a PMI® Scheduling Professional (PMI-SP)® certification.

The interactive e-learning course Project Management Scheduling covers the knowledge areas and the project scheduling processes as described in the Practice Standard for Scheduling - published by the Project Management Institute (PMI)®.

Project Management IPMA Competencies - ICB3 (24 hours)

Course Code: PM156
Delivery Method: On Demand Education
Targeted Audience: This course is intended for project managers who aspire for one of the four levels of the IPMA certification.

The e-learning course "Project Management IPMA Competences - ICB3" is aligned to the IPMA Competences Baseline, which is the reference to the competence framework of the IPMA certification.

Project Management Body of Knowledge (PMBOK® Guide) Fifth Edition - Certification Preparation (24 hours)

Course Code: PM157
Delivery Method: On Demand Education
Targeted Audience: This course is intended for project managers who want to learn project management according to the Project Management Institute's (PMI)® standards, and the Project Management Body of Knowledge (PMBOK® Guide) .

The e-learning course Project Management Body of Knowledge (PMBOK® Guide) is aligned to the (PMBOK® Guide) - Fifth Edition by the Project Management Institute (PMI)®.

The course is designed for people who want to be PMI® certified project managers - either Project Management Professional (PMP)® or Certified Associate in Project Management (CAPM)®.

Comprehensive Project Management Workshop (5 days)

4.13

Course Code: PM201
Delivery Method: On-site Workshop
Targeted Audience: Novice project managers, anyone interested in PM, and those aspiring to become PMPs

This comprehensive workshop covers the full complement of sub-plans, methods and procedures that span the typical project life-cycle from initiation to project close. It is designed to give the participant the complete set of skills and tools to consistently be an effective project manager. Participants will examine the role of the project manager and their involvement in managing the life-cycle of a project through defining task, time management, cost estimation, scheduling, and resource allocation. Each of the ten PMI Knowledge Areas will be covered in the modules that will be presented to the workshop participants. This course meets the qualifications of the PMI to take the PMP examination.

Stakeholder Management and Communications Planning (1 day)

4.565

Course Code: PM202
Delivery Method: On-site Workshop
Targeted Audience: Project managers

A great deal of research on Why Projects Fail shows that the primary reason is poor communications. Stakeholder management and communication planning are often skipped in the project management process because other plans and tasks supersede these two important topics. This course seeks to address the need for proper stakeholder management and why a good communication plan is imperative for project success.

Schedule and Cost Control (2 days)

4.62

Course Code: PM203
Delivery Method: On-site Workshop
Targeted Audience: Project managers, general managers, team leaders and individuals responsible for risk management

A Project manager is usually the one individual primarily responsible for ensuring a project is delivered on time, within budget and to the desired level of quality. Balancing these three constraints are integral to a successfully managed project. This course examines project scope, requirements management, time management, cost control, and the important relationship between the concepts. The class leads the participant through the processes required to successfully define the project requirements and break them down into the tasks and activities that are required to produce a project schedule that meets the sponsor's timeline and budget.

Project Change Management (1 day)

Course Code: PM204
Delivery Method: On-site Workshop
Targeted Audience: Project managers

Effective change management is a key component and vital to the success of projects and project management. Project Managers must be highly regimented in their approach to dealing with project changes and their related dynamics. As a part of the change management process, it is important to track, understand the impact and quantify each change with regard to the approved project plan baseline. A critical component of the change process is communicating the impact of the proposed changes to appropriate organizational personnel.

Agile Project Management (2 days)

4.73

Course Code: PM301
Delivery Method: On-site Workshop
Targeted Audience: Project managers

This course teaches Agile principles and practices used in project management to best handle change. Flexibility, adaptation and direct communications are encouraged. Recurring opportunities to assess the direction of a project throughout its life cycle are provided using rolling wave planning, interactive and incremental delivery methods. During this 2-day course participants develop and employ an Agile design with Sprint Planning and Scrums. Each day participants are provided the opportunity to practice project execution and control of an Agile project in a dynamic real-time environment.

Identifying and Managing Project Risks (1 day)

4.5183333333333

Course Code: PM302
Delivery Method: On-site Workshop
Targeted Audience: Project managers, general managers, team leaders and individuals responsible for risk management

This one-day course is designed to provide participants with an overview of risk management methodologies and best practices. It covers the key concepts, components, and tools that are required to develop effective measures for monitoring and controlling project risks. Participants will be presented with techniques for identifying, assessing, monitoring, controlling, reporting and analyzing project risks and their impact on project costs and schedules. Hands-on examples and templates are used to reinforce risk management concepts, tools, and methods used to effectively manage project risks.

PMP Exam Prep (5 days)

Course Code: PM401
Delivery Method: On-site Workshop
Targeted Audience: Experienced and novice project managers aspiring to become PMPs

This course is intended for individuals who wish to obtain their PMP or CAPM credential. The Project Management Professional (PMP®) Exam Preparation course is designed to prepare students to pass the PMP exam administered by the Project Management Institute (PMI®). The focus is on exam topics and the PMI® Project Management Body of Knowledge (PMBOK®), upon which many of the exam questions are based.

PMP, PMI, and PMBOK are registered trademarks of the Project Management Institute, Inc.

Project Cost Estimating (2 days)

4.65

Course Code: PM402
Delivery Method: On-site Workshop
Targeted Audience: Those responsible for estimating costs on projects.

The course introduces methods and techniques used in estimating project costs through defining tasks via a work breakdown structure (WBS). A wide variety of cost estimating techniques are practiced during the workshop and emphasis is placed on selecting the most accurate estimating methods for a particular task.

Identifying and Managing Project Risks (2 days)

4.832

Course Code: PM403
Delivery Method: On-site Workshop
Targeted Audience: Project managers, general managers, team leaders and individuals responsible for risk management

Risk Management is designed to provide participants with a practical, in-depth understanding and use of risk management methodologies and best practices. The content covers key concepts, components, and tools that are required to develop effective measures for monitoring and controlling project risks. Participants prepare risk response plans with associated "triggers" to execute the plan(s). Participants will be presented with techniques for identifying, assessing, monitoring, controlling, reporting and analyzing project risks, and their impact on project quality, costs and schedules.

Project Cost Estimating (3 days)

4.895

Course Code: PM404
Delivery Method: On-site Workshop
Targeted Audience: Those responsible for estimating costs on projects.

Estimating costs is as much an art form as an accounting process. To do it successfully one must have a good understanding of the work required and the skills of those performing the work. The course introduces methods and techniques used in estimating project costs through defining tasks via a work breakdown structure (WBS). A wide variety of cost estimating techniques are practiced during the workshop and emphasis is placed on selecting the most accurate estimating methods for a particular task.

Project Leadership (2 days)

4.69

Course Code: PM405
Delivery Method: On-site Workshop
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their project leadership knowledge and skills.

In Project Leadership, participants learn and experience three critical aspects of successful project leadership. First, the course dives deeply into situation based leadership. Participants apply techniques to meet the demands of the situation as well as the needs of the project team members. Managing team conflict is always challenging therefore properly addressing the subject is the second component of the class. Selecting and applying the proper leadership and conflict management styles to individuals and teams greatly improves the odds of success. The third topic is risk management - a key to project success. The participants apply risk management techniques and manage a project throughout the course.

X-AM IMPA - ICB3 - Level C and D Certification Preparation Course (10 hours)

Course Code: PM453
Delivery Method: On Demand Education
Targeted Audience: This tool is designed for candidates for the PMI Agile Certified Practitioner (PMI-ACP)® certification exam

The exam simulator X-AM PMI-ACP® allows certification candidates to prepare for Agile Certified Practitioner (PMI-ACP)® of the Project Management Institute (PMI)® examination in an easy and efficient way. Candidates become accustomed to the kinds of questions asked during the examination while practicing with the X-AM.

X-AM Foundation - PRINCE2 2009 - Foundation Certifcation Preparation Course (10 hours)

Course Code: PM454
Delivery Method: On Demand Education
Targeted Audience: This tool is for candidates for the PRINCE2 2009 Foundation certification exam

The exam simulator X-AM PRINCE2 allows certification candidates to prepare for the PRINCE2 Foundation examination in an easy and efficient way. Candidates become accustomed to kinds of questions asked during the examination while practicing with the X-AM.

X-AM Scheduling - PMI-SP® Certification Preparation Course (10 hours)

Course Code: PM455
Delivery Method: On Demand Education
Targeted Audience: This tool is for candidates for the Project Management Institute PMI Scheduling Professional (PMI-SP)® certification exam.

The exam simulator X-AM PMI Scheduling Professional (PMI-SP)® allows certification candidates to prepare for the Project Management Institute (PMI)® examination in an easy and efficient way. Candidates become accustomed to the kinds of questions asked during the examination while practicing with the X-AM.

Earned Value Management (2 days)

Course Code: PM501
Delivery Method: On-site Workshop
Targeted Audience: Project managers

This workshop covers the technique of Earned Value (EV) as an effective tool in managing projects. It covers the history of the EV concept along with the rationale for using the tool. EV is currently the most robust project management tool available for evaluating project status and forecasting completion costs and schedule. Earned Value relies on a well-developed work breakdown structure to create cost and schedule baselines. From this base-level definition, it is possible to compare project plans versus actual status in a more meaningful way than traditional planned versus actual presentations. The EVM metrics are very helpful in analyzing and forecasting variations in cost and schedules for the future of the project.

Risk Management for the Pharmaceutical Industry (1 day)

Course Code: PM601
Delivery Method: On-site Workshop
Targeted Audience: Project managers, clinical trial managers and individuals responsible for risk management

The pharmaceutical industry and the drug development process pose challenges that vary significantly from standard project management practices, especially in the area of risk management. Risk Management is an integral part of project planning; it is not a separate process. It includes the processes concerned with conducting risk management planning identification, analysis, responses plus monitoring and control on a project. The objectives of project risk management are to maximize positive outcomes by increasing the probability and impact of positive events, and minimize the negative outcomes by decreasing the probability and impact of events adverse to a project.