Writing creates a persona and is critical to effective communications through e-mail, letters and business documents. Workplace Writing is designed to improve an individual's grammar, spelling, word usage and sentence structure. Participants will learn to target their writing style to their audience while maintaining the intention of the written document. They will have an opportunity to review documents, analyze how errors can affect the content of a message and correct writing mistakes to increase the effectiveness of delivering a core thought. By understanding the audience, and analyzing the purpose of the document, participants will improve the effectiveness of their writing.
Course Code: PD203
Duration: 2 days
Targeted Audience: This course is ideal for all personnel in the private or public workforce at any level.
What parts of the workshop were most valuable and/or beneficial to you?
Active voice review, grammar/punctuation review
All of it
All parts of the workshop were helpful
Doing the exercises so that I could practice the writing techniques.
Good overall concepts
Group discussion and examples given during the lecture
Group discussions and debates
How the topics can be applied to my current work
I enjoyed the two days of class - all was beneficial to me
I like that we went over a few slides and then we did it.
In our organization a lot of our communication is done through writing. Sometimes information is not delivered within our writing that is clear. This class provided some tools/techniques to help our written communication within the organization.
It's been a while since I've written that much with actual pen and paper - a skill sometimes lost in our e-mail centric environment.
Learning to revise/rewrite sentences; be more clear and concise manner. Also applies to email
Performing exercises to reinforce material.
Pre-write, colons, semi-colons; the editing process, dashes
Proper use of punctations.
Puncuation, word usage and reduction, actually writing.
The group workshops.
The instructor was very knowledgeable and provided examples that were easy to follow.
The part with grammatical corrections
The practical application/exercises after each objective.
The way John presented the material... Excellent!
The written exercises provided an opportunity to reinforce the learning objectives.
To be clear, concise and coherent in all written communications. Guidelines for effective emails.
WIIFM; WIIFO; Three C's, Action Verbs (passive and active)
What improvements should be made to the workshop?
Can't think of any.
Change to government writing; learn to write performance based actions
Correct/ensure there are no typos, errors in the training materials, especially the documents that require student revisions
Exercises could be more clear
I thought the workshop was well structured with lecture, class discussion, participation and exercises
Make sure slides and exercises are free of misspellings, or words, etc...
More breaks on the hour.
More group involvement.
Not instructor, put last exercise may need a little more time or have us write a half page rather than a full page.
Not really an improvement but I would have liked to explore the texting portion of the instruction
The workshop can be extended to 3 days to allow more in-depth training on some topics
Comments and suggestions for the facilitators
Can't think of any suggestions - very well done.
Effective listener. Related our experience to topics covered effectively
Enjoyed your enthusiasm and interaction
Great briefing skills!
Great job, great class - thank you for your training.
Impressed with the instructor personalizing the workshop by using names.
In enjoyed your teaching style, and I hope that you have a safe trip home.
Informative and interesting workshop
Instructor was engaged and engaging
It was an excellent class - Susan kept my attention at all times
Keep up the good work.
Susan was very knowledgeable and informative during all aspects of the course. I enjoyed the workshop
Thank you for the snacks!
The instructor's ability to keep the class engaged on a subject that is typically boring was impressive.
Very professional with real-world experiences.
Imagine that a coworker asks: what was the workshop like for you? How will you respond?
A good review of business writing principles; good info on what to think about when preparing a document
After having experienced many writing courses, this was a great refresher
Could have been more government oriented
Great course to polish writing skills.
I enjoyed the class. The facilitator was enthusiastic and kept the audience engaged. Time flew by
I enjoyed the workshop and would attend again
I enjoyed the workshop. You need to be open to what is being shared. Good refresher and information. "You must be open to learning."
Informative, if necessary.
It reinforced good practices I currently have and fine-tuned others I'm developing
It was educational; structured, and informative
It was great. The material presented was very helpful. The opportunity to practice writing and receive feedback was invaluable.
It was informative and very helpful. Susan is an excellent facilitator.
It was interesting, kept my attention and covered topics that are relevant to my everyday work and private life
It was like a refresher English course in college. Good information and exercises.
It was very informative - learned or relearned a lot of techniques and skills.
Should have signed up. Very beneficial to our job
Some refresher, some I didn't know. You should go.
The workshop was a good review of basic grammar and punctuation mechanics, as well as a reinforce of remembering important writing principles that we often lose over time
The workshop was a pleasurable experience; it was a refreshing refresher of the basics as it pertains to grammar.
The workshop was very informative. I would refer this course to many customer (program managers) who we work with
Worth taking the course.
Contact us to find out when and where the course(s) you are interested in are being offered.