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For over 20 years Merit has helped leaders around the world reach their management, communications, and training goals. We provide live instruction on your site, Virtual Instructor Led Synchronous Training (VILT), and web-based training accessible 24/7. We also offer a blended delivery method to best suit your needs. Below are some of the many topics we regularly deliver;

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Six Sigma White Belt (3 hours)

Course Code: SIG101
Delivery Method: On-site Workshop
Targeted Audience: This courses is intended for all employees working for companies implementing a Six Sigma program.

This is the introductory overview of Six Sigma. When an organization implements a Six Sigma program the overall success depends on every employee being trained in the philosophy and culture to be realized. The White Belt course provides basic knowledge of the process; the participants may or may not be directly involved in the Six Sigma improvement projects.

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Six Sigma Yellow Belt (2 days)

Course Code: SIG102
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those entering the Six Sigma arena.

The Six Sigma Yellow Belt participates in a process improvement project. The Yellow Belt has knowledge of the improvement process methodology and the tools for implementing it, and is often an expert in the process being studied. This class provides tools needed to conduct improvement projects. In this 2 day course you will follow the DMAIC methodology (Define, Measure, Analyze, Improve and Control) while learning the tools necessary to perform at a Yellow Belt level on a project team.

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Business Process Mapping (2 days)

Course Code: SIG201
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for individuals involve in ISO 9000 or Six Sigma programs

The most basic tool in any Six Sigma and ISO 9000 program is the process map. The process map helps define the process to be improved, illuminates opportunities for improvement, and details the improved process to implement going forward. The process map is also the most essential element of an ISO 9000 program, where standardizing and documenting processes is critical. This class provides multiple ways of mapping processes and shows how to use them to improve processes and achieve results.

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Failure Modes and Effects Analysis (2 days)

Course Code: SIG202
Delivery Method: On-site Workshop
Targeted Audience: This course is for anyone responsible for evaluating Six Sigma projects.

This course provides the context for using FMEA to reduce the risk of costly mistakes before launching a new product or process or modifying an existing one. Identify potential modes of failure and indicate their relationship to product design or manufacturing process, along with their effects.

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Root Cause Analysis (1 or 2 days)

Course Code: SIG203
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for Six Sigma improvement projects.

Six Sigma, Lean and all process improvement programs focus on one thing: finding the underlying reason for a problem or inefficiency. Only when that root cause is found can the right improvements be made. This course provides the essential core of those programs, but also provides an approach that anyone can use in any organization to try to quickly make something better.

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Managing Six Sigma Projects (1 day)

Course Code: SIG301
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for selecting and managing Six Sigma projects.

The vehicle for achieving improvement in a Six Sigma program is the improvement “project”. This project brings a team together, usually headed by a Black Belt who acts as the “project manager” to investigate the problem, suggest improvement options and implement the chosen ones. This class compares Six Sigma projects with the projects used in Project Management, outlining differences that lead to alternative management approaches in executing them.

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Statistical Thinking for Managers (1 day)

Course Code: SIG302
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for managing Six Sigma improvement projects.

The primary responsibilities of management are to plan the work to be done and to track how well that work is going. Failure to realize that most forecasts for planning and most work results are statistical leads to too many opposing decisions and incorrect decisions. This course teaches managers to view their jobs through the lens of statistics, focusing on variation and how that variation can be managed.

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The Six Sigma Champion (1 day)

Course Code: SIG303
Delivery Method: On-site Workshop
Targeted Audience: Those responsible for managing and controlling Six Sigma projects.

The Six Sigma program will not just take off by itself, it requires support from management. The Champion is the one representing management who supports the program and supports the improvement projects. This class prepares the Champion for that role. The primary topics provide a high level view of what Six Sigma is about and how it works, along with some of the organizational issues that the Champion can help with.

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Governing the Six Sigma Project Portfolio (1 day)

Course Code: SIG304
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for managing Six Sigma projects.

The vehicle for achieving improvement in a Six Sigma program, is the improvement project. In a successful program, the culture of improvement, and a desire for improvement, is instilled throughout the organization. A negative side effect of this is the uncontrolled growth of the number of projects and project teams. This class addresses this issue by providing guidelines for managing and controlling this large number of projects, the project portfolio.

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Six Sigma Green Belt (5 days)

Course Code: SIG501
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for individuals desiring to improve their Six Sigma skill set

The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems, and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who actively and effectively uses his or her knowledge of Six Sigma tools and processes.

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Statistical Process Control (SPC) (3 days)

Course Code: SIG502
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those desiring to improve their Six Sigma skill set

Every organizations measures performance and tracks that performance over time. Statistical process control, the use of control charts, provides the tool to tell management when and how to react to the data collected. It also improves the processes that it monitors over time, a process improvement program in and of itself. Every business process of importance should be tracked with a control chart and this class explains how to do that.

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Advanced Statistical Process Control (2 days)

Course Code: SIG503
Delivery Method: On-site Workshop
Targeted Audience: This courses is intended for those responsible for Six Sigma process improvement projects.

Statistical Process Control can be applied to any process. The basic control charts usually taught and most applied fail to handle many special situations. They even fail to handle the most common situation tracked by management, simple data where only one number is measured periodically. This class explains the advanced control charts designed for those special situations.

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Design of Experiments (DOE) (2 days)

Course Code: SIG504
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for Six Sigma process improvement projects

Design of Experiments is a statistical tool that allows for setting all of the process parameters at their optimal combination of settings to optimize the process outputs, or process performance. This class provides the background on how to create optimally designed experiments, how to conduct those experiments and how to interpret the results obtained. A variety of Experimental designs are discussed, along with the advantages of each so that students can choose the best type of design for their own situations.

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Six Sigma Black Belt (10 days)

Course Code: SIG601
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for leading Six Sigma projects.

The Six Sigma Black Belt is the expert in Six Sigma tools and also provides a high level of statistical support to the improvement project teams. A Black Belt is someone with at least 5-6 years of work experience who wants to lead multiple improvement project teams, acts as team facilitator, provides technical support and is effectively the project manager. Attendees will learn how to direct Six Sigma projects and obtain the maximum improvements for the techniques and skills covered in the class. This class requires an improvement project as part of the class.

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Six Sigma Master Black Belt (10 days)

Course Code: SIG701
Delivery Method: On-site Workshop
Targeted Audience: This course is intended for those responsible for designing and implementing Six Sigma training programs.

The Six Sigma Master Black Belt runs the Six Sigma program. Other responsibilities include designing and implementing ongoing training programs to support the program, serving as the statistical expert, and selecting and tracking the project portfolio. Successful completion of at least 10 Black Belt projects is also required for this certification. This class prepares the student for the certification exam as well has how to prepare the project portfolio to submit for review.

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