Course Code: PD301
Duration: 1 day
Targeted Audience: This course is designed for all personnel in the private or public workforce at the novice or entry level sales position.
What parts of the workshop were most valuable and/or beneficial to you?
The team interactions.
The interactive activities.
The group discussions.
Group discussions. Charts about questioning, listening and closing.
Message, receiver, sender and feedback.
The introductory period during which we did some role-playing.
Group discussion on varying techniques used by team members.
The real-life examples. The role-plays were also useful.
What improvements should be made to the workshop?
Consider not printing out the slides.
More exercises and activities.
More structured interaction and less conversations that were not tied directly enough to the instruction.
Maybe more hands-on activities by which each student practices a technique and receives constructive feedback.
More role-playing, real-life demos, sample tactics, videos?
More practicing sales techniques via role-play.
Double sided printing, no need for big binders.
Comments and suggestions for the facilitators
The instructor was very knowledgeable and pleasant.
More focus on sales rather than communications.
Good refresher of basic concepts, would have preferred more challenging introspection and practice.
Imagine that a coworker asks: what was the workshop like for you? How will you respond?
Good, it focuses on building a customer relationship.
Good introductory course.
Enjoyable and thought-provoking, but lacked structure interaction.
Interesting, beneficial in understanding selling concepts.
It was a good refresher of sales communication training.
Provided a good refresher of communication and listening techniques, and provided sales techniques as well. A good "sharpen the saw" class.
Nice refresher with some good material.
The workshop was a great avenue for our team to really talk about all of the different good things we have going on.
It was good. I like it.
Contact us to find out when and where the course(s) you are interested in are being offered.