This workshop provides the participant with the critical communication skills necessary to succeed in their personal and work environment. It addresses active listening and provides a solid foundation for effective communications, even in difficult circumstances. We examine the dynamics of effective communication with emphasis on active listening as the vehicle for understanding others.
Course Code: PD104
Duration: 4 hours
Targeted Audience: This course is designed for personnel in the private or public workforce that wish to improve their listening and communication skills.
What parts of the workshop were most valuable and/or beneficial to you?
I enjoyed how to view this on both sides
Helped me better understand the importance of active listening
What improvements should be made to the workshop?
The instructor was clear, easy to understand
Comments and suggestions for the facilitators
Good job, maybe a little bit long
Gail was organized, knowledgeable and engaged!
Imagine that a coworker asks: what was the workshop like for you? How will you respond?
Was easy to stay engaged the majority of the time
It was helpful and fun
Very beneficial, learned many new listening skills
Positive learning experience
I had some good takeaways
This was a great training
Though-provoking and helpful!
Contact us to find out when and where the course(s) you are interested in are being offered.