Why Active Listening Makes You Better at Your Job

When it comes to managing projects, poor communications can result in increased project scope, the loss of multimillion dollar sales, and costly lawsuits. Since effective communication is grounded in the ability to listen effectively, perfecting this skill is well worth the effort.

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5 Tips to Prioritizing When a Project Runs Into Trouble

Changes Ahead sign; iStock

Even the most carefully planned project can run into trouble. Whatever the issue, the challenge of finding a solution falls to the project manager. Here are some useful tips to help adjust the plan.

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3 Reasons Why a PM Credential is Essential

Young team_PM Credential; photo credit iStock

Whether you’re yearning to get a real job or a better one, the struggle to make your résumé stand out from the competition can be a demoralizing impediment to landing the right position.

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The Five Principles of Supply Chain Management

supply chain mgmt

. . . an Innovative Approach to Managing Uncertainty. Innovations in information technology have enabled companies to adopt supply chain management as a critical element of their corporate strategies. Despite these breakthroughs, many companies have not fully realized the benefits of constructing collaborative relationships with supply chain partners. Professor Jack Muckstadt of Cornell University and …

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6 Steps to Resolving Personality Conflicts

Personality conflicts on the team

Project managers have to manage conflict. Teams are human, after all, and arguments can arise for all sorts of reasons, from disagreements over workflow to competing priorities. When conflicts arise, it’s the PM’s job to keep everyone moving forward, putting them together to thrash out technical differences or reach a compromise on resources.

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Serve Up the Training Your Staff Needs—and Wants

Group of business people in a modern office

Are you giving your staff the training they need to best serve your clients? Sure, you’ll pay for the tax courses, but are you giving them the people skills—like problem solving, customer service and supervisory skills—that they need to make your firm the best it can be?

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Can Everyone Be a Leader?

Collective Leadership; iStock

The old top-down way of doing business, in which management wields all the power, is increasingly giving way to a collective leadership style, in which all employees are involved in setting and reaching company goals.

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Leadership That Inspires

Transformational Leadership

The popular quote attributed to Mahatma Gandhi summarizes Transformational Leadership well: “Be the change you wish to see in the world.”

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How to Coach an Underperformer

How to coach an underperformer

It can be one of the most uncomfortable situations a project manager faces: You have a team member who simply isn’t delivering. Their work may be late or poor. They skip meetings or don’t file their progress reports in a timely manner. For whatever the reason, their role in the effort hasn’t gelled, and the …

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Tips for Negotiating With Project Stakeholders


Project managers have to be expert negotiators, able to forge agreements between people who often have competing agendas. But in the end, all participants want the same thing: a successful project that is complete in scope and delivered on-time and on-budget. For this reason, maintaining a perspective of partnership often pays the most dividends.

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